At SHIPCO IT Pvt. Ltd, I manage RFQ pricing, advisories, and rate maintenance for US Export customers across a portfolio of 450+ accounts. I also handle Canada Import and Export rate maintenance and LCL tariffs.
I coordinate with overseas offices and clients on pricing updates and operational requirements, handle client escalations, and prepare operational reports. I also train new team members and update SOPs as processes change.
Previously, at Credence Resource Management, I ran SQL queries and prepared operational data and MIS dashboards. At Egon Software Pvt. Ltd, I handled sales and purchase transactions in Diaspark and audited reports.

