prasanna Kumar

I am a product-focused Senior Business Analyst with 9+ years delivering end-to-end digital and platform solutions across analytics, operations, and SaaS domains. I specialize in translating business intent into scalable, reliable delivery-ready epics, user stories, and acceptance criteria.

I partner closely with product owners, engineering teams, and external stakeholders through full delivery lifecycles, owning backlog refinement, UAT coordination, and impact analysis for integrations and data migrations. I lead documentation and validation efforts to ensure feature parity and functional continuity during system changes.

Previously, as an IT Business Analyst Manager I led vehicle diagnostics and analytics platform initiatives, building analytics models that reduced diagnostic time by 70% and improved fault detection by 50%, while delivering dashboards and training 1,000+ users with a 4.6/5 satisfaction rating. I also drove cross-functional prioritization that reduced resolution time by 80%.

My approach combines strong stakeholder and vendor management with KPI definition, dashboarding, and data analysis. I work within Agile teams (Scrum/Kanban) using Jira, Confluence, and Miro to ensure business and functional requirements are captured and implemented effectively.