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Pradeep kumar Murapala

@pradeepkumarmurapala

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Security Risk & Compliance Analyst at Bupa Australia assessing cyber risks and third-party security controls.

Australia

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What I'm looking for

I’m seeking an opportunity to apply my cybersecurity and IT services experience, contribute to an organization’s success, and continue to grow in my career.

At Bupa Australia, I review cyber security policies and controls, conduct risk assessments, and assess third-party relationships. I also support cyber risk reporting and monitor compliance with APRA requirements.

Previously, I contributed to cyber security work at City of Greater Geelong and supported information security operations at Australian Red Cross. I began my IT career in support roles, working with users, systems, and service requests.

Experience

Work history, roles, and key accomplishments

Current

Security Risk & Compliance Analyst

Current

Bupa Australia

Sep 2023 - Present (3 years 1 month)

Review and enhance cyber security policies, processes, and controls. Conduct cyber risk assessments, perform control assurance activities, and monitor compliance with APRA regulatory requirements.

ISO 27001 ACSC Essential Eight NIST SABSA CISSP Risk Assessment Controls Assurance APRA Third Party Risk Management Vendor Management Cloud Security IAM Threat Intelligence AI Security

Cyber Security Analyst

City of Greater Geelong

Jan 2022 - Aug 2023 (1 year 7 months)

Contributed to the Cyber Security program to uplift cyber maturity and resilience. Assisted in developing and implementing security initiatives, assessing risk, and providing recommendations for security controls and treatment plans.

Cybersecurity Risk Assessment Security Controls Policy Development Security Awareness Vulnerability Management SIEM PCI APRA

Information Security Analyst

Australian Red Cross

Sep 2019 - Dec 2021 (2 years 3 months)

Formulated and maintained Information Security standards, procedures, and guidelines. Monitored security events, triaged alerts, coordinated response actions, and documented incident reports.

Infosec Incident Response Security Monitoring Risk Management Security Tools SIEM remediation

Support Engineer

Australian Red Cross

Oct 2018 - Sep 2019 (11 months)

Provided day-to-day support for Citrix XenApp and XenDesktop, thin clients, and Microsoft device management. Managed Active Directory user accounts and provided technical assistance for hardware and software.

Citrix Virtual Apps And Desktops XenDesktop Active Directory SCCM Microsoft Intune Office 365 Exchange Skype For Business Teams One Drive SQL ITIL

IT Support

GE Global

Apr 2018 - Oct 2018 (6 months)

Provided end-user troubleshooting and solutions, installed and configured hardware and software, and managed incident tickets. Assisted with MobileIron and RSA token installations.

Troubleshooting Windows 7 10 Office 365 Network Connectivity ServiceNow MobileIron RSA Token

IT Service Desk Analyst

Westpac

Feb 2017 - Mar 2018 (1 year 1 month)

Resolved desktop, laptop, and printer issues, configured and maintained computers, and responded to customer requests. Ensured customer satisfaction by handling questions related to desktop and hardware via email.

Desktop Support hardware troubleshooting Software Installation Windows Office Supplies Customer Service

Desktop Support Specialist

RISC Total ASIG

Apr 2013 - Dec 2016 (3 years 8 months)

Addressed user tickets regarding hardware, software, and networking. Guided users through troubleshooting steps and customized desktop applications to meet user needs.

Hardware Support Software support Networking Troubleshooting Remote Support Customer Support