Pottendla Pujitha

I am a data analyst with hands-on experience delivering actionable insights and measurable results in fast-paced technical support environments. At [24]7.ai I combined SQL, Python (Pandas) and advanced analytics tools to improve first-contact resolution and support project initiatives.

My work emphasizes data quality, governance, and effective reporting: I performed ETL tasks, executed data validation checks, and collaborated on report development using Power BI and Excel PowerPivot. I have experience with statistical analysis, predictive analytics, and trend forecasting applied to credit risk and insurance contexts.

I am recognized for high productivity, strong collaboration in cross-functional teams, and a practical focus on translating large datasets into clear recommendations that improve customer satisfaction and operational metrics.