Poonam Badola

I’m a Certified Professional Coder (CPC) with 3+ years of professional experience across healthcare and operations. I currently work in outpatient Evaluation & Management (E&M) coding for psychotherapy services.

I assign accurate E&M codes based on clinical documentation and perform coding for behavioral health and psychotherapy while following compliance guidelines. I’ve maintained a 100% QA score over the past year through precise and compliant coding practices.

I also review operative and clinical reports to ensure complete, accurate code assignment, and I mentor junior coders to improve productivity and quality. Earlier, I managed UK-based customer support operations, strengthening my documentation, communication, and problem-solving skills.