Pooja Naidu
@poojanaidu
I am a Senior Technical Writer crafting clear, user-focused documentation for software and enterprise products.
SwitzerlandWhat I'm looking for
I am a Senior Technical Writer with 12 years' experience creating user guides, API documentation, release notes, and e-learning across software, finance, telecommunications, and mining.
I quickly grasp complex technical concepts and translate them into clear, concise, and accessible content, collaborating with product managers, engineers, UX teams, and SMEs within Agile and SDLC frameworks. I prioritize clarity, consistency, and user-focused design in every deliverable.
At Appfire I developed templates for breaking changes and release notes, produced Camtasia video tutorials, and contributed microcopy that improved UI clarity; at Dassault Systèmes I led a team, migrated help systems to HTML5 across six products, and automated release tasks with PowerShell. I have also authored API documentation, SDKs, whitepapers, and mentored junior writers to raise team quality.
I enjoy optimizing documentation lifecycles, implementing reusable templates, and delivering precise, user-centric content on schedule. I am looking for roles where I can lead documentation initiatives, collaborate closely with product and UX teams, and continue mentoring writers.
Experience
Work history, roles, and key accomplishments
APCreated and updated user and admin guides, tutorials, and release notes; designed video tutorials using Camtasia and Arcade and developed templates to ensure documentation consistency. Coordinated with UX, product managers, and engineers within Agile sprints to deliver accurate product content.
Technical Writer
TAAL DIT
Oct 2021 - Jul 2022 (9 months)
Authored API documentation, SDKs, user guides, release notes, and whitepapers for data mining products and created reusable documentation templates to improve team efficiency. Collaborated with product owners, business analysts, and QA to gather requirements and ensure accuracy.
Produced and maintained user, installation, and system requirements documents and led migration of product help from Web Help to HTML5 across six products; managed a team of technical writers and streamlined release processes with PowerShell automation.
Technical Writer
Altisource Business Solutions Pvt. Ltd.
Feb 2014 - May 2015 (1 year 3 months)
Authored release notes and updated user guides for monthly releases using Adobe FrameMaker and created process, architecture, and data dependency diagrams to improve documentation clarity.
Technical Writer
The Writers Block
Sep 2011 - Jan 2014 (2 years 4 months)
Developed e-learning materials and modules with clear learning objectives and produced feature descriptions, design specifications, and workflows for telecom and technology clients, delivering on-time documentation.
Education
Degrees, certifications, and relevant coursework
VUVisvesvaraya Technological University
Bachelor of Engineering, Telecommunication and Electronics Engineering
2006 - 2010
Bachelor of Engineering in Telecommunication and Electronics Engineering completed at Visvesvaraya Technological University from 2006 to 2010.
DEDepartment of Pre-University Education
Pre-University Course, PCMB
2004 - 2006
Completed Pre-University Course (PCMB) under the Department of Pre-University Education from 2004 to 2006.
KBKarnataka Secondary Education Board
S.S.L.C., Secondary Education
2003 - 2004
Completed Secondary School (S.S.L.C.) under the Karnataka Secondary Education Board from 2003 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
SwitzerlandAuthorized to work in
Job categories
Skills
Interested in hiring Pooja?
You can contact Pooja and 90k+ other talented remote workers on Himalayas.
Message PoojaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
