Pooja Ghimire
@poojaghimire
Dedicated and proactive Virtual Assistant
What I'm looking for
As a highly motivated and organized Virtual Assistant, I bring a strong background in administrative support and customer service to the table. With a proven track record in managing CRJ, ETA, online payments, and invoice entry, I am eager to leverage my skills in a challenging role within a dynamic organization that champions innovation and efficiency.
Throughout my professional journey, I have developed strong client relationships by providing timely support and addressing inquiries. My exceptional customer service skills, combined with my ability to work efficiently and accurately, make me an asset to any organization.
In addition to my technical proficiency in Microsoft Office Suite and Google Workspace, I possess excellent verbal and written communication skills, being fluent in Nepali, Hindi, and English. My strong time management, multitasking, and problem-solving abilities enable me to work effectively in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
QPSL
Mar 2021 - Sep 2022 (1 year 6 months)
Managed Customer Request Journals (CRJ) and Estimated Time of Arrival (ETA) processes, handled online payment transactions, and ensured accurate invoice entry. Developed strong client relationships by providing timely support and addressing inquiries.
Data Entry Assistant
Birat Gold Cup
Jun 2020 - Aug 2020 (2 months)
Accurately entered participant and organizational data during high-pressure events. Collaborated with team members to ensure efficient data management and reporting.
Teacher
Shiv Vidya Boarding School
Nov 2018 - Jan 2020 (1 year 2 months)
Created and implemented engaging lesson plans that fostered student learning and participation. Guided students in their personal and academic growth, promoting essential life skills.
Administrative Assistant (Intern)
Himalayan Bank Limited
Jun 2018 - Aug 2018 (2 months)
Delivered exceptional customer service by assisting clients with their banking needs. Performed administrative tasks, including filing, data entry, and maintaining organized records.
Education
Degrees, certifications, and relevant coursework
Pooja hasn't added their education
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