Sneha Patil
@snehapatil
I moderate high-risk content, enforce platform policies, and improve trust and safety workflows.
IndiaWhat I'm looking for
At Accenture Services India, I moderated video, audio, and image content against client policies and Community Guidelines.
I assessed critical cases by severity, escalated them to the ERT team, and monitored disturbing content for timely reporting. I also tracked daily case inflow to help meet client service levels and performance metrics.
I've contributed to AHT and quality improvement projects, identified workflow improvements, and shared monthly ideas to strengthen team efficiency. My work was recognized twice through RNR awards.
Experience
Work history, roles, and key accomplishments
Moderated content violating predefined policies and analyzed critical cases based on severity, forwarding to ERT team as per client policy. Maintained target metrics, monitored daily case inflow to meet SLAs, and reviewed video, audio, and image content against client policies and community guidelines.
Education
Degrees, certifications, and relevant coursework
M.S. Bidve Engineering College
Bachelor of Engineering, Information Technology
Completed Bachelor of Engineering in Information Technology in 2019.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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