Open to opportunities

Pleasant Effiong

@pleasanteffiong

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Dedicated computer operator and graphics designer with customer service experience.

Nigeria

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What I'm looking for

I seek a dynamic role that allows me to leverage my skills in graphics design and customer service while fostering professional growth.

I am a passionate and organized professional with a strong background in computer operations and graphics design. Currently, I work at Excellence Computer Limited, where I utilize my skills to enhance visual communication and support various operational tasks. My experience spans multiple roles, including remote receptionist and customer care service, where I honed my interpersonal and communication skills.

Throughout my career, I have demonstrated my ability to adapt to different environments, whether as a virtual appointment setter or a computer instructor at Audacity ICT Academy. My proficiency in Microsoft Office and graphics software like CorelDraw and Photoshop allows me to deliver high-quality work consistently. I am committed to achieving the overall goals of my employers while ensuring excellent service delivery to clients.

Experience

Work history, roles, and key accomplishments

Current

Computer Operator/Graphics Designer

Current

Excellence Computer Limited

Dec 2023 - Present (1 year 7 months)

Operated computers and performed graphics design tasks. Currently responsible for various computer-related duties.

Computer Operation Graphic Design CorelDraw Photoshop Microsoft Office Suite

Remote Receptionist and Customer Care Service

Luxury Hospitality Services

Dec 2022 - Present (2 years 7 months)

Provided remote receptionist and customer care services. Managed client inquiries and ensured customer satisfaction.

Customer Care Communication Skills Interpersonal Skills Hospitality

Virtual Appointment Setter

Royal Travels and Tourism Limited

Jan 2022 - Present (3 years 6 months)

Set virtual appointments for clients. Contributed to sales and client engagement through effective scheduling.

Customer Service Communication Sales Support Client Relationship Management

Computer Instructor

Audacity ICT Academy

Jan 2020 - Present (5 years 6 months)

Instructed students on Graphics Design and Microsoft Office applications. Developed and delivered engaging training sessions.

Computer Instruction Graphic Design Microsoft Office Excel PowerPoint Teaching

Computer Operator/Database Management Operator/Graphics Designer

Alexis and Co. Computer Services

Jan 2019 - Present (6 years 6 months)

Performed computer operations, database management, and graphics design. Ensured efficient data handling and visual content creation.

Computer Operation Database Management Graphic Design Data Entry System Administration

Education

Degrees, certifications, and relevant coursework

University of Uyo

Bachelor of MLS, Medical Laboratory Science

Currently pursuing a Bachelor of Medical Laboratory Science, gaining foundational knowledge and practical skills in the field. Engaged in coursework and studies related to medical laboratory procedures and diagnostics.

Government Secondary School, Anantigha

West African Examination Council Certificate, General Studies

Completed secondary education and obtained the West African Examination Council Certificate. Developed a strong academic foundation across various subjects.