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Phokeng Shai

@phokengshai

Office Administrator at Ecotroopers Holdings (Pty) Ltd, where I managed reception operations, switchboard calls, and confidential filing.

South Africa
Message

At Ecotroopers Holdings (Pty) Ltd, I managed reception operations, screened incoming calls, and welcomed clients, delegates, and visitors.

I coordinated meeting room bookings, prepared meeting spaces, and arranged courier deliveries as part of my day-to-day office administration work.

I maintained electronic and physical filing systems while following confidentiality standards, and prepared documents, spreadsheets, and PowerPoint presentations for meetings.

My training includes a Higher Certificate in Archives & Record Keeping from University of South Africa and certifications in Virtual Assistance and Data Entry.

Experience

Work history, roles, and key accomplishments

EL

Receptionist & Office Administrator

Ecotroopers Holdings (Pty) Ltd

Nov 2022 - Nov 2024 (2 years)

Managed central switchboard, screened calls, and greeted clients with professionalism. Oversaw daily reception operations, maintained filing systems, and prepared administrative documents and presentations.

Education

Degrees, certifications, and relevant coursework

ED

Educourse

Certification, Virtual Assistance

Completed a Virtual Assistant Certification on 02 September 2026.

ED

Educourse

Certificate, Data Entry

Completed a Data Entry course.

SH

SpeCcon Holdings

Certificate, Communication

Completed a course in writing, presenting, and signing texts for a range of communicative contexts.

University of South Africa logoUA

University of South Africa

Higher Certificate, Archives and Record Keeping

Completed a Higher Certificate in Archives and Record Keeping.

TS

Taxila Secondary School

Matric, General

Completed Grade 12 / Matric.

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