Phil Wong

PW

Looking for a job

Phil Wong

@philwong

Senior QA Manager at Synchronoss Technologies who led quality for cloud and client products across mobile, web, and desktop.

At Synchronoss Technologies, I led a globally distributed QA organization supporting cloud and client products across Android, iOS, web, and desktop. I directed QA strategy for carrier and enterprise programs and oversaw more than 20 documented mobile UAT and release cycles a year.

My teams built Selenium and Appium automation frameworks that reached approximately 50% automation of white-label regression. I also strengthened release criteria, introduced accessibility and performance testing, and advanced Glean AI workflows for test-case generation and risk-based prioritization.

Experience

Work history, roles, and key accomplishments

ST

Senior QA Manager

Synchronoss Technologies

May 2018 - Sep 2026 (8 years 4 months)

Led a globally distributed QA organization of 60 employees with 6 direct reports, including contractors, across the USA, Dublin, Bangalore, and Japan. Directed QA strategy for cloud and client products on Android, iOS, web, and desktop, supporting major carrier and enterprise programs.

ST

QA Manager

Synchronoss Technologies

Nov 2011 - Apr 2018 (6 years 5 months)

Managed QA delivery across mobile, cloud, customer, regression, and deployment-support programs while expanding responsibilities across product and client releases. Built cross-functional operating rhythms for test planning, defect triage, release readiness, and customer issue response.

Test Planning Defect Triage Release Readiness Customer issue resolution Mobile Cloud Computing regression Deployment and Support

ST

QA Lead

Synchronoss Technologies

Jul 2010 - Oct 2011 (1 year 3 months)

Led day-to-day test execution, defect analysis, and quality coordination for product releases, including a Reporting QA team that tested SQL reports.

Test Execution Defect Analysis Quality Coordination SQL

ST

Senior QA Analyst

Synchronoss Technologies

Jun 2008 - Jun 2010 (2 years)

Executed functional, regression, integration, and client-focused testing with broader ownership of coverage and defect analysis.

Functional Testing Regression Testing Integration Testing Client Testing Defect Analysis

ST

QA Analyst

Synchronoss Technologies

Dec 2005 - May 2008 (2 years 5 months)

Gained hands-on experience in test execution, defect reporting, and release validation.

Test Execution Defect Reporting Release Validation

Education

Degrees, certifications, and relevant coursework

PU

Pennsylvania State University

1993 - 1995

Completed coursework at Pennsylvania State University, University Park from 1993 to 1995.

ST

Synchronoss Technologies

Internal Scrum Training, Scrum

Completed internal Scrum training at Synchronoss Technologies.

Tech stack

Software and tools used professionally

Selenium

Jira

Appium

iOS

Confluence

SQL

Glean

Android

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

120k+ USD

Social media

Job categories

Skills

QA Strategy Software Quality Assurance Release Readiness Test Planning UAT Regression Testing Integration Testing Exploratory testing Accessibility Testing Localization Testing Performance Testing Defect Triage Risk Management Testing Automation Scrum

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