Philip Ramos

I’m a financial operations professional with 5+ years of experience in trust operations, compliance oversight, risk exception management, and high-volume payment processing. I execute complex trust disbursements while maintaining regulatory compliance and operational accuracy.

In my current role as a Lead Trust Securities Operations Specialist, I administer illiquid and litigation-encumbered alternative assets (including private equity, real estate interests, promissory notes, and distressed securities) to ensure accurate fiduciary oversight. I’ve investigated and remediated high-risk transaction exceptions to strengthen downstream controls, reducing processing errors by ~25%, and I’ve executed 10,000+ disbursements via ACH, wire, and check to maintain 99%+ accuracy.

I also strengthen audit readiness through QC documentation and corrective actions, reviewing governing documents and sponsor instructions to validate transaction eligibility—resulting in zero unauthorized disbursements. I collaborate with asset sponsors, government agencies, legal contacts, and HNW clients to resolve inquiries and deliver timely updates, achieving 95%+ client satisfaction, and I mentor new hires to reduce onboarding errors.