Philip Eke
@philipeke
Front-end developer and content writer with customer experience expertise.
What I'm looking for
I am a front-end developer and content writer passionate about creating engaging, user-centric digital products. With a strong foundation in HTML, CSS, JavaScript, and React, I have developed responsive web projects that prioritize accessibility and user experience. My experience includes working with Appen on various projects, where I honed my skills in data annotation and fact-checking, ensuring high-quality outputs that support AI/ML initiatives.
In addition to my technical skills, I excel in content writing, crafting informative articles that resonate with readers. My background as a Customer Experience Analyst has equipped me with the ability to analyze user interaction data, providing actionable insights that enhance customer satisfaction. I thrive in remote roles, collaborating with cross-functional teams to deliver exceptional results while maintaining a focus on clarity and efficiency.
Experience
Work history, roles, and key accomplishments
Data Annotation - English Speaker
Micro1
Jul 2025 - Present (1 month)
Assisted with ongoing annotation projects, carefully labeling and annotating large datasets following strict project guidelines to support AI/ML initiatives. Reviewed annotations for accuracy and consistency, ensuring alignment with predefined standards.
Content Writer
Freelance
Jan 2025 - Present (7 months)
Wrote engaging and informative content across various niches, focusing on clarity and readability. Researched industry trends to create high-quality, well-researched articles.
Frontend Developer
ChigiSoft
Sep 2024 - Present (11 months)
Developed responsive web projects using React, Tailwind CSS, and RESTful API, focusing on user-friendly and accessible designs. Built interactive web features based on design mockups, ensuring cross-browser compatibility and smooth user experiences.
Project Contributor
Appen
Oct 2022 - Present (2 years 10 months)
Rated content relevance against predefined metrics and verified the accuracy of digital content against authoritative sources. Flagged inconsistencies in datasets used for AI/algorithm training and maintained quality standards for information reliability.
Customer Experience Analyst
Cloverleaf Care
Oct 2022 - Present (2 years 10 months)
Monitored and analyzed user interaction data to uncover usability issues and improve customer satisfaction. Conducted surveys and feedback audits to understand pain points across the digital user journey.
Chat Moderator
Remote
Nov 2019 - Present (5 years 9 months)
Monitored chat interactions to ensure adherence to platform guidelines and community standards. Managed sensitive conversations, maintaining a safe and respectful environment for all users.
Education
Degrees, certifications, and relevant coursework
Rivers State University
Bachelor’s Degree, Computer Science
2016 - 2020
Grade: Second Class Lower Honours
Graduated from the Department of Computer Science at Rivers State University with Second Class Lower Honours.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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