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Pavithra UserPU
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Pavithra User

@pavithrauser4

I've supported retail technology and taught computer science across higher education.

India
Message

What I'm looking for

I'm looking to grow professionally by learning from the organization and giving my best, applying my experience in technical support, computer science education, and software development.

I've supported technology operations at EIG Retail India, Diya Systems, as an Administrator – Tech Support, earning Star Performer Awards for Best NPS – Inbound Phone and Highest Support Leads to Sales.

Before moving into tech support, I taught computer science at AIMIT in Mangalore, J. B. Ludhani Junior College in Vasai, and St. Xavier’s Junior College in Virar. I also served as a computer science counselor for IGNOU M.Sc. and MCA students and guided sixth-semester MCA curriculum projects.

My technical foundation includes C, C++, Java, HTML, SQL, J2EE, VB, Windows NT, and Unix/Linux. I hold an M.Sc. in Computer Science and have worked on automation software for the Micro Enterprises Scheme under SJSRY as well as an online electronic goods sales website.

I'm committed to learning from the organization and giving my best while contributing practical technical support, teaching, and project experience.

Experience

Work history, roles, and key accomplishments

EI

Administrator – Tech Support

EIG Retail India

Nov 2013 - Feb 2018 (4 years 3 months)

Provided technical support and administration at EIG Retail India, Diya Systems, Mangalore.

JC

Computer Science Faculty

J.B. Ludhani Junior College

Jul 2012 - Apr 2013 (9 months)

Taught computer science at J.B. Ludhani Junior College, Vasai (East), Maharashtra.

AT

Computer Science Counselor

Aloysius Institute of Management and Information Technology

Jul 2010 - Feb 2011 (7 months)

Provided counseling for IGNOU M.Sc. and MCA programs, as well as M.Sc. in Software Technology at AIMIT, Mangalore.

AT

Computer Science Lecturer

Aloysius Institute of Management and Information Technology

Sep 2007 - Oct 2009 (2 years 1 month)

Taught computer science courses at the MCA level for two years at AIMIT, Mangalore.

SC

Computer Science Faculty

St. Xavier’s Junior College

Taught computer science at St. Xavier’s Junior College, Virar, Maharashtra.

Education

Degrees, certifications, and relevant coursework

Mangalore University logoMU

Mangalore University

Master of Science, Computer Science

Grade: 74% (Distinction)

Completed Master of Science in Computer Science with distinction.

SM

St. Agnes College, Mangalore

Bachelor of Science, Computer Science, Statistics, Mathematics

Grade: 76% (Distinction)

Completed Bachelor of Science with majors in Computer Science, Statistics, and Mathematics.

Tech stack

Software and tools used professionally

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