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Pavel Pavlovich

@pavelpavlovich

Product Owner and Automation Lead for sales and retention teams, automating daily data reconciliation and operator workflows.

Vietnam

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What I'm looking for

I’m looking for fixed-price projects, monthly support, or a remote role where I can automate manual work for sales and support teams. I prefer daily written updates and staged delivery, with 50% upfront.

As Product Owner and Automation Lead at a confidential company, I automated data reconciliation across a chat CRM, an internal ERP, and an affiliate network. Work that took about five hours of daily manual effort became fully automatic, with leads entered automatically and duplicates and time-zone errors filtered out.

I also developed internal tools for the sales and retention team, including a Telegram Mini App and admin panel for payroll, AI quality control for operator chats, and a live CRM request queue. The AI meeting secretary turns Google Meet and Discord calls into tasks, owners, and deadlines.

I'm also the founder of my own CRM product for teams selling through messengers, bringing Telegram, WhatsApp, and Instagram into one inbox with AI reply suggestions and translation. I work across workflow automation, product architecture, prototyping, testing, and acceptance, using tools including Claude Code and the OpenAI API.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

Own CRM Product

Jan 2025 - Present (1 year 10 months)

Founded and developed a CRM product for teams selling in messengers, featuring unified inbox, AI reply suggestions, and translation.

CRM Telegram WhatsApp Instagram AI Product Development

Current

Product Owner and Automation Lead

Current

Confidential Company

Jan 2025 - Present (1 year 10 months)

Led automation of sales and retention operations for a team of ~50 operators across 10 countries. Implemented data reconciliation, AI quality control, and AI meeting secretary, significantly reducing manual work.