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Patricia Mthethwa

@patriciamthethwa

Administrative and office coordinator who streamlines operations, manages records, and improves efficiency through meticulous organization.

South Africa
Message

What I'm looking for

I’m looking for a challenging administrative role where I can streamline processes, improve efficiency, and support business growth—by coordinating schedules, maintaining accurate records and data, and strengthening operational systems.

I’m an innovative, dedicated office administrator who supports operational requirements with strong organization and meticulous attention to detail. I’m currently an Office Coordinator at Pharmaco Distributors (JANUARY 2024 – CURRENT), helping the team run smoothly through accurate reporting, structured scheduling, and dependable administrative follow-through.

In my role, I prepare business reports and presentations, coordinate meetings, conferences, events, and training, and manage directors’ diaries. I capture data accurately into databases, maintain updated records, track department expenses and reimbursements, keep office supplies stocked, and support the implementation of operational systems, policies, and procedures—while handling incoming and outgoing correspondence including emails, faxes, mail, and packages.

My foundation in front-of-house and customer-facing administration comes from being a Receptionist at Pharmaco Distributors (JANUARY 2016 – DECEMBER 2023), where I managed the switchboard, scheduled meetings, maintained calendars, updated company profiles, and maintained the visitor register and access. Earlier, as a Cash Clerk at Betting World (MARCH 2013 – SEPTEMBER 2015), I provided excellent customer service, managed cash and paid out bets, handled cash balancing and recons, and analysed betting trends to support better strategies.

Experience

Work history, roles, and key accomplishments

PD
Current

Office Coordinator

Pharmaco Distributors

Jan 2024 - Present (2 years 4 months)

Coordinated meetings, events, and directors’ diaries while preparing business reports and presentations. Managed accurate database records, tracked department expenses, maintained office supplies, and handled incoming and outgoing correspondence.

PD

Receptionist

Pharmaco Distributors

Jan 2016 - Dec 2023 (7 years 11 months)

Managed the switchboard and directed calls accurately while providing administrative support across departments. Coordinated stationery, refreshments, visitor registration and access, maintained calendars, and booked boardrooms with required setup.

Education

Degrees, certifications, and relevant coursework

AS

Absolute Health Services

Health & Safety Representative, Health & Safety

Completed training as a Health & Safety Representative at Absolute Health Services in 2023.

DA

Dial Once Agency

Call Centre Management Certificate, Call Centre Management

Completed a Call Centre Management Certificate at Dial Once Agency in 2014.

KN

Knowledge Network

Information Technology Certificate, Information Technology

Completed an Information Technology Certificate at Knowledge Network in 2010.

ES

Eastbank High School

Matric, General Education

Completed Matric at Eastbank High School in 2009.

Tech stack

Software and tools used professionally

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