Patricia Blidarean

Created reporting in Excel and internal programs, evaluating debt collection agents and operator warning processes. Analyzed operator activities and led client-facing meetings with banks and energy companies in Italy to improve procedures, using SQL and internal databases.

Performed manual testing by creating test cases and bug reports across websites and devices, covering functional and non-functional testing techniques. Built and executed automation tests using IntelliJ IDEA with Selenium in Java based on ISTQB-style scenarios.

Coordinated recruitment activities including CV selection, phone and face-to-face interviews, and candidate selection. Posted roles across job platforms and negotiated contract and payment terms with clients for personnel leasing and recruitment.

Delivered technical support and implemented customer review features using APIs, CSV inputs, and SMS/tablet flows, followed by testing the changes. Configured review widgets and accounts for eCommerce platforms and used Jira/Zendesk/Confluence and Postman to manage and troubleshoot issues.

Supported HR recruitment by screening CVs, scheduling phone and face-to-face interviews, and conducting interviews with candidates. Performed headhunting and sourcing using tools such as LinkedIn, Taleo, and Workday.

Handled accounts payable and accounts receivable activities, including VAT calculation for Italy, invoice registration, and vendor master data maintenance. Created account statements and Excel reports, performed reconciliation/clearing, and supported Italian public hospital clients.

Activities and societies: QA/QC manual & automation testing; created test cases and bug reports; functional/non-functional testing; ISTQB exam practice; automated tests with IntelliJ IDEA and Selenium (Java).

Completed an MBA program at Azimut Vision, with training focused on manual and automation QA/QC.

Earned a master’s degree at the European Studies Faculty (UBB Top Management) with coursework in HR, economics, marketing, IT, and management communication.

Activities and societies: Studied public politics, IT, finance, Italian business language, administrative law, European fund project simulation, and sociology.

Completed a bachelor’s degree in European Administration at the European Studies Faculty (UBB).

Activities and societies: Italian language intensive track; English language; social sciences; psychology; finance.

Completed high school at Colegiul National G. Baritiu, focusing on philology with intensive Italian language and studies in social sciences and psychology.