Paolo Salvadore
@paolosalvadore
Subject Matter Expert in data quality and order management with multilingual communication.
What I'm looking for
I’m an Italian native speaker with hands-on experience in data annotation, AI output evaluation, and quality assurance. I review text, images, and structured data for accuracy, relevance, clarity, and instruction-following, combining strong attention to detail with clear communication.
At Genpact, I evaluated data accuracy and process consistency across operational workflows, flagged recurring issues, and supported continuous improvement cycles. I created and updated SOPs and structured internal documentation to standardize procedures, performed quality assurance checks on team output, and trained colleagues on tools, quality expectations, and best practices.
I also bring B2B order management experience from Genpact, processing high-volume order data through SAP, ServiceNow, Excel, and email-based workflows while maintaining consistent accuracy across large datasets. Earlier, as a Campaign Assistant at Awin, I supported campaign tracking and reporting in Italian—strengthening my ability to deliver structured updates and reliable follow-ups.
Experience
Work history, roles, and key accomplishments
Subject Matter Expert
Genpact
Aug 2024 - Dec 2025 (1 year 4 months)
Evaluated data accuracy and process consistency across operational workflows and flagged recurring issues to support continuous improvement. Created and updated SOPs, performed quality assurance on team output, and coordinated with leaders and stakeholders to resolve complex cases.
Order Management Specialist
Genpact
Aug 2022 - Aug 2024 (2 years)
Processed and monitored high-volume B2B order data using SAP and ServiceNow, maintaining accuracy across large datasets and email-based workflows. Reviewed documentation throughout the order lifecycle, resolved order-related issues, and supported colleagues with operational guidance and informal training.
Campaign Assistant
Awin
Jan 2020 - Jan 2021 (1 year)
Supported affiliate marketing campaign tracking by collecting data and preparing inputs for reporting. Produced structured Italian campaign summaries for internal and client follow-up and helped ensure accurate information flow across stakeholders.
Education
Degrees, certifications, and relevant coursework
Babeș-Bolyai University
Bachelor's degree, Communication Sciences
2016 - 2019
Earned a Bachelor's degree in Communication Sciences at Babeș-Bolyai University in Cluj-Napoca from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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