Open to opportunities

Panchalee Devindi

@panchaleedevindi

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Motivated medical collections executive with a passion for business.

Sri Lanka

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What I'm looking for

I am looking for opportunities to grow in business administration and finance, within a supportive company culture that values professional development.

I am a motivated individual driven by my passion for understanding human behavior and improving interpersonal relationships. I pursued a Diploma in Psychology and Counselling at ICBT Campus, where I earned a Merit grade. This foundational knowledge in psychology and counselling has enhanced my interpersonal skills, allowing me to excel in my professional endeavors.

Currently, I work as a Medical Collections Executive at CareCloud, where I achieve daily production targets while maintaining an accuracy level of over 98%. My role involves analyzing complex data sets, streamlining operational workflows, and identifying opportunities for process improvement. I communicate effectively with US provider offices and insurance companies, ensuring timely resolution of account balance disputes and securing payments for claims.

Experience

Work history, roles, and key accomplishments

Current

Medical Collections Executive - RCM

Current

CareCloud Colombo

Jan 2024 - Present (1 year 8 months)

Achieved daily production targets and maintained over 98% accuracy on assigned clients, reviewing various reports including underpayments and credit balances. Analyzed complex data, streamlined operational workflows, and resolved account balance disputes within a 48-hour turnaround time. Communicated with US provider offices and insurance companies, ensuring corrective actions for claim payments a

Analytical Skills Data Analysis Communication Workflow Optimization Dispute Resolution Documentation Time Management

Education

Degrees, certifications, and relevant coursework

Devi Balika Vidyalaya

GCE Ordinary Level, General Studies

Grade: Multiple A grades

Activities and societies: English - A, Business studies & Accounting - A, Mathematics - A, Buddhism - A, Sinhala Language & Literature - A, Western Music - A, Science - A, Health & Physical Education- A, History - A

Achieved excellent grades in a wide range of subjects including English, Business Studies & Accounting, Mathematics, Buddhism, Sinhala Language & Literature, Western Music, Science, Health & Physical Education, and History. Demonstrated strong academic performance across multiple disciplines.

Devi Balika Vidyalaya

GCE Advanced Level, Science

Grade: A in Biology, C in Physics and Chemistry

Activities and societies: Biology - A, Physics - C, Chemistry - C, English - A

Completed Advanced Level examinations with a focus on science subjects. Achieved an A in Biology and C grades in Physics and Chemistry, demonstrating proficiency in scientific principles. The examination was held in early 2022 due to the Covid-19 pandemic.

International College of Business and Technology

Diploma, Psychology & Counselling

Grade: Merit

Pursued a Diploma in Psychology and Counselling, driven by a passion for understanding human behavior and improving interpersonal relationships. Earned a Merit grade, gaining foundational knowledge in psychology and counselling to enhance interpersonal skills.