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Pam NoronhaPN
Looking for a job

Pam Noronha

@pamnoronha

I turn complex customer needs into scalable AI delivery, adoption, and long-term client partnerships.

Brazil
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What I'm looking for

I'm looking for global remote opportunities where I can lead customer success, client partnerships, AI operations, or strategic delivery, turning complex customer needs into scalable execution and long-term growth.

At Turing, I partnered with Enterprise and Global accounts to support large-scale Frontier AI programs, connecting customer goals with delivery, engineering, sales, finance, product, and operations.

I coordinated end-to-end multimodal AI delivery across text, image, audio, reasoning, RLHF, evaluation, and data annotation workflows. I also improved onboarding journeys, playbooks, documentation, and delivery processes for global teams.

I've managed strategic B2B relationships across customer success, account management, onboarding, activation, and client delivery at FreteBras, JTI Network, and PróPonto Soluções. My work has focused on adoption, retention, service quality, expansion, and translating business needs into actionable delivery plans.

With six years of international experience in Ireland and remote work supporting global customers, I bring cross-cultural communication, operational clarity, and a customer-centric approach to complex programs.

Experience

Work history, roles, and key accomplishments

Turing logoTU

Client Success | AI Operations & Strategic Delivery

Jan 2022 - Jan 2026 (4 years)

Managed strategic relationships across SMB, Enterprise, and Global accounts, driving onboarding, delivery, adoption, retention, and growth. Coordinated end-to-end AI delivery operations for Frontier AI programs, including multimodal projects and data annotation workflows.

Education

Degrees, certifications, and relevant coursework

CD

Central College Dublin

Certificate, Business Management

Business Management program at Central College Dublin.

Universidade Metodista de Piracicaba logoUP

Universidade Metodista de Piracicaba

Bachelor's, Public Relations and Communications

Bachelor's degree in Public Relations and Communications from UNIMEP.

Universidade Estadual de Campinas logoUC

Universidade Estadual de Campinas

Postgraduate, Marketing

Postgraduate degree in Corporate Marketing from UNICAMP.

Tech stack

Software and tools used professionally

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