Pamella Zarnoff
@pamellazarnoff
Virtual Bookkeeper at Alexanders Cleaning Service managing full-cycle A/R and A/P, reconciliations, and financial reports.
United StatesWhat I'm looking for
At Alexanders Cleaning Service, I handle bookkeeping in QuickBooks, including monthly bank reconciliations, transaction updates, and financial reports for management review.
I manage full-cycle accounts receivable and accounts payable, billing and invoicing, and client communications. I also coordinate service schedules and organize related documentation.
During QuickBooks Live Expert tax-season support, I used Glance to troubleshoot QuickBooks Online and Desktop issues and coached clients through software workflows. I’m a certified QuickBooks ProAdvisor with 9+ years of experience and am seeking a Virtual Assistant/Bookkeeper role supporting an accounting firm’s clients and operations.
Experience
Work history, roles, and key accomplishments
Administrative Assistant / Bookkeeper
Alexanders Cleaning Service
Sep 2016 - Present (10 years)
Executed comprehensive bookkeeping duties using QuickBooks, including data entry, monthly bank reconciliation, and financial report generation. Managed full-cycle A/R and A/P, served as primary client contact, and coordinated operational logistics.
QuickBooks Live Expert - Tax Season Support
QuickBooks
Jan 2024 - Dec 2025 (1 year 11 months)
Provided real-time remote technical support to clients using screen-sharing tools to troubleshoot QuickBooks Online and Desktop navigation issues. Acted as an on-camera coach guiding users through software implementation and best practices.
Education
Degrees, certifications, and relevant coursework
Career Technology Center
Cosmetology Certification, Cosmetology
2007 - 2011
Completed cosmetology certification from 2007 to 2011.
Scranton High School
High School Diploma, General Studies
2007 - 2011
Earned a high school diploma from Scranton High School from 2007 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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