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Pamela Sankar

@pamelasankar

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Experienced project manager with a strong background in data analytics.

Trinidad and Tobago

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What I'm looking for

I am looking for a role that challenges me and allows for career growth, preferably in a dynamic environment that values innovation and teamwork.

I am a dedicated professional with an MBA in General Management and a BSc in Computing and Information Systems. My international experience spans various industries, primarily focusing on the Oil and Gas sector. I have successfully managed ERP systems implementation, data analytics, and business process re-engineering, ensuring that projects are delivered on time and within budget.

Throughout my career, I have held key positions such as Head of Operations and Scrum Master, where I led cross-functional teams to achieve strategic goals. My expertise in Agile methodologies and project management tools has enabled me to drive performance improvements and foster a culture of continuous learning and development within organizations.

I am passionate about leveraging technology to enhance operational efficiency and am committed to delivering high-quality results. My meticulous approach and enthusiasm for getting the job done right have been recognized through various awards, including Most Effective Leader from Dale Carnegie.

Experience

Work history, roles, and key accomplishments

Current

Head of Operations, Home & Entertainment

Current

Digicel (Trinidad and Tobago) Limited

Aug 2022 - Present (2 years 10 months)

Responsible for assessing operational performance across the D+ business, focusing on project management, post-installation care, and customer experience. Developed business policies, processes, and procedures, while also managing reporting, business initiatives, and performance. Oversaw relationship management and budget management for the Home & Entertainment division.

Project Management Customer Experience Business Process Performance Management Budget Management Reporting Business Analysis Relationship Management

SCRUM Master Coach/Project Manager

Digicel (Trinidad and Tobago) Limited

Mar 2020 - Aug 2022 (2 years 5 months)

Managed a portfolio of projects within the PMO office, emphasizing financial analysis and business benefits realization. Led the rollout and implementation of Agile methodology across the organization. Conducted comprehensive business reviews to assess the performance of all executed projects.

Scrum Master Agile Methodology Project Management Financial Analysis PMO Stakeholder Management

SCRUM Master/Program Manager

Davyn

Feb 2019 - Feb 2020 (1 year)

Adapted and deployed the SCRUM framework on assigned projects, facilitating SCRUM Ceremonies and leading Agile development. Implemented Microsoft D365 ERP projects, working with cross-functional and dispersed Scrum Teams. Defined project scope, goals, deliverables, and managed budgets, resources, and timelines.

Scrum Master Program Management Agile Development Project Planning Budget Management Resource Allocation Quality Assurance

Data Lead/Project Lead

Add Energy Latent Data Limited

Oct 2017 - Oct 2018 (1 year)

Managed master data, including creation, updates, and deletion, while acquiring data from primary or secondary sources and maintaining databases. Identified, analyzed, and interpreted trends in complex data sets, providing quality assurance of imported data. Supported data warehouse initiatives, generated reports, and trained end users on new tools.

Data Analysis Data Quality Database Management Reporting Data Warehousing User Training

Data Steward/Project Lead

Actemium/Cegelec Oil and Gas Services

Apr 2016 - Sep 2017 (1 year 5 months)

Led data conversion and readiness for CMMS transition, assisting in Maintenance Build data validation and rigorous systems testing. Trained and coached users in ERP functions, ensuring Work Management process adherence. Liaised with onshore and offshore teams to support work execution activities and provided governance for CMMS functionality.

Data Conversion CMMS SAP ERP User Acceptance Testing Work Management Data Validation

CMMS Lead

WoodGroup PSN

Nov 2015 - Mar 2016 (4 months)

Assisted Reliability and Maintenance by focusing on system administration duties, Materials Management, Functional Location and Equipment Hierarchy register, Work Planning and Procurement. Developed reports and provided Early Life Support, managing post go-live system support and continuity.

CMMS System Administration Material Planning Procurement

CMMS Coordinator/Project Manager

Massy WoodGroup

Mar 2014 - Nov 2015 (1 year 8 months)

Responsible for managing and optimizing ERP solutions to operationalize the Maintenance department. This involved coordinating CMMS activities and leading projects to enhance system efficiency and departmental workflows.

CMMS Project Management Maintenance Coordination Data Management

Project Manager

Davyn

May 2012 - Mar 2014 (1 year 10 months)

Held overall responsibility for successful project implementation across various industries and magnitudes. Managed project lifecycles from initiation to closure, ensuring timely delivery and adherence to scope and budget.

Project Management Implementation Budget Management Risk Management Project Delivery

Management Consultant/Project Management

Esprit Consultants

Jun 2010 - Apr 2012 (1 year 10 months)

Managed customer portfolios based on business needs, providing strategic guidance and project management expertise. Developed and implemented solutions to improve operational efficiency and achieve client objectives.

Management Consulting Project Management Customer Relationship Management Business Strategy Implementation Client Engagement

Senior IT Professional/CMMS Lead

World GTL Trinidad Limited

Dec 2007 - Jun 2010 (2 years 6 months)

Managed daily operations of the IT department, overseeing system maintenance and support. Led CMMS initiatives, ensuring effective utilization and optimization of the system for operational needs.