Pablo Gustavo Arteaga Brouset

Provide application testing in test environments and technical support for telecommunications platforms to ensure platform stability and issue resolution.

Teach Networking 1 and Networking 2 courses, develop curriculum and evaluate student performance to improve practical networking competencies.

Managed communications, monitoring, and maintenance of network, servers, perimeter security, and Microsoft Cloud environments, improving infrastructure reliability.

Provided technical support, repair, maintenance, and configuration of computers, networks, and servers to maintain business continuity and reduce downtime.

Handled customer complaints per Bolivian regulations, conducted telecommunications audits and technical inspections, and drafted technical reports on operator services.

Managed warranty processes for HP and Lenovo equipment and provided technical support to customers to streamline repair and RMA workflows.

Installed, configured, and provided post-sales support for firewall and network switching devices, assisting sales with technical evaluations and deployments.

Provided hardware and configuration support for company staff, maintaining workstations and communication networks to ensure operational readiness.

Performed technical support for administrative staff, focusing on hardware repair and computer configuration to support daily administrative operations.

Completed a Máster's in Cybersecurity at Universitat de Barcelona in July 2022.

Completed a postgraduate program in Information Security at Universidad Católica Boliviana “San Pablo” in March 2020.

Graduated with a Telecommunications Engineering degree from Universidad Católica Boliviana “San Pablo” in January 2019.

Completed High School Diploma at Unidad Educativa “Santa Ana” in November 2012.