At Kernotec S.A., I reorganized the networks of 13 companies and 15 branch offices, replacing a flat network with per-office VLANs and fixing firewall configurations. Support tickets fell from 5–10 per day to fewer than 2 per week, with faults contained to specific network segments.
I also run SOC monitoring and manage Sophos firewall IDS/IPS policies, while administering virtual infrastructure and production Kubernetes/K3s deployments. At La Paz Municipal Council, I designed Tu Concejo Escucha, an on-premises system for complaints, reports, and neighborhood initiatives that logged 52 cases in its first week.
