I'm looking for a role that values precision and offers opportunities for growth in Customers service, Data Anotation, virtual assistance.
Oziengbe Ailenoator
@oziengbeailenoator
Data Annotation & Labeling Expert (AI-ML) | Quality Auditor | Customer Support
What I'm looking for
I am a Data Annotation & Labelling Expert with proven experience across healthcare, agriculture, and technology sectors. Skilled in multimodal annotation (video, image, and text) and quality auditing to enhance AI model performance.
Strong background in Customer Support, combining analytical accuracy with empathy-driven communication. Dedicated to improving data integrity and contributing to user-centered AI innovations
Experience
Work history, roles, and key accomplishments
Data Annotation Specialist & QA
Enlabeler
Nov 2022 - Sep 2024 (1 year 10 months)
Annotated large medical datasets using Encord, including 2D and 3D data across various industries like healthcare, agriculture, and fashion. Collaborated with international annotators and supported researchers by accurately categorizing content for deep learning models.
Accurately annotated and labeled large datasets using in-house tools, consistently meeting tight deadlines.
Provided valuable feedback to improve existing tools, enhancing the accuracy and quality of deep learning models.
Pharmacy Tech/Customer Support
Onomeck Pharmacy
Mar 2019 - Sep 2022 (3 years 6 months)
● Supported pharmacists in preparing and dispensing medications, maintaining accurate prescription records.
● Provided multi-channel customer support via phone, email, and live chat, resolving inquiries about prescriptions, product availability, and orders.
● Assisted customers with billing issues, delivery issues and medication refills.
Accurately annotated and labeled 2D and 3D data across video, text, and images using tools like CVAT.
Collaborated with international annotators on projects and successfully managed large datasets under tight deadlines.
Social Media Evaluator
Appen
May 2017 - Nov 2018 (1 year 6 months)
Evaluated and rated the relevance, accuracy, and quality of social media content according to established guidelines.
Collected and analyzed data on user interactions and engagement metrics, providing detailed feedback for continuous improvement of algorithms and systems.
Transcriptionist
Freelance
Jul 2016 - Mar 2017 (8 months)
Performed freelance transcription work, expertly transcribing medical reports for various physicians in a hospital setting.
Reviewed and edited over 50 transcribed reports, correcting material for spelling, grammar, and clarity.
Education
Degrees, certifications, and relevant coursework
Allison Academy
Diploma, Pharmacy Technician
Completed a diploma program in Pharmacy Technician. Gained foundational knowledge and practical skills relevant to pharmaceutical practices.
University of Benin
BSc, Microbiology
Undertook a Bachelor of Science degree in Microbiology. Developed a strong understanding of microbial life, including their biology, genetics, and ecological roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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