At CITI BANK, I lead onboarding processes for new clients and account maintenance, working with KYC, account opening teams, and technology partners to optimize workflows. I also assess risk with a focus on regulatory compliance.
At Moneygram International, I evaluated and approved agent applications in line with policies and regulations. I kept up with regulatory changes and coordinated across teams to resolve issues and share clear status updates.
At CRM-MYOPLA, I coordinated internal communications and created content for email, social media, and intranet platforms. I also worked with software engineers and developers on CRM and IT products, and hosted webinars about tools such as Zendesk and chatbots.
In my current role as Accountant at Embassy of Qatar in Warsaw, I prepare financial reports and summaries, translate administrative data into actionable insights, and produce documentation supporting audits and compliance. My studies in business management and strategic communication complement my experience in onboarding, communications, and stakeholder engagement.
