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Otabek Abdubakiyev

@otabekabdubakiyev

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Data analyst at Uzum Tezkor who cut a partner’s cancellation rate from 6.7% to 0.5%.

Uzbekistan

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What I'm looking for

I'm looking for a full-time role as a data analyst, business analyst, or automation specialist, either remote or in Tashkent.

At Uzum Tezkor, I investigate why partner orders fail and work to make fixes stick. A root-cause fix I identified brought one partner’s cancellation rate from 6.7% to 0.5%.

I matched about 5,000 records from Slack and our bot using Python and Excel, finding that 28% of partner cancellations never reached the team. I presented the findings to management, including the higher rate of missed cancellations at night.

On my own initiative, I built a Chrome extension and Telegram bot connected to our admin panel, Zendesk, Superset, and Google Sheets through APIs. A partner ticket now takes 11 seconds instead of 38, and the bot replaced a manual tracking sheet. Before Uzum, I built a tour booking platform for two travel companies and e-Lesson, a CRM for education centers.

Experience

Work history, roles, and key accomplishments

Current

Partner Operations & Quality Control

Current

Uzum Tezkor

Jul 2025 - Present (1 year 4 months)

Quality control for 1,800+ partners of a food and grocery delivery service.
Analytics
• SQL reports and Apache Superset dashboards on partners, cancellations and operational metrics.
• Found the root cause of order cancellations at one partner; after the fix their cancellation rate fell from 6.7% to 0.5%.
• Tested the idea that Slack did not show all cancellations. Collected one week of data (abou

Full-stack Developer

Freelance | Self-Employed

Nov 2024 - Jul 2025 (8 months)

Web platforms, CRM and automation for small businesses, from the database to launch.
• Tour booking platform for two travel companies (mahalla-travel.uz, brichmulla-travel.uz): real-time seat booking without overbooking, prepayment approved in the admin panel, Telegram notifications for every booking, guide cabinet. One engine runs both sites. PHP, MySQL, JavaScript, Docker.
• e-Lesson, a CRM for