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Osman Irfan Siddiqui

@osmanirfansiddiqui

AI and machine learning engineer who classified Air Arabia support tickets with a BERT model and automated assignment.

India
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At ISA - Air Arabia, I developed a BERT-based model to classify customer support tickets from their subject and body. I integrated it into an API for real-time classification and automated assignment to the correct support group.

I also built a Python converter that transformed Excel financial records into standardized SWIFT MT940 statements, with validation checks and error handling. At SkillRaace, I built a real-time face recognition system and designed an RSA-based credit card encryption system.

My projects include a hybrid deep learning model for detecting jamming attacks in wireless sensor networks and Neural Nexus, which used CNNs for brain tumor detection and classification. I also created a prognosis bot with Streamlit and LangChain, and published a review on jamming attack detection and classification.

Experience

Work history, roles, and key accomplishments

IA

Application Analyst Trainee

ISA - Air Arabia

Jul 2025 - Aug 2025 (1 month)

Developed and fine-tuned a BERT-based predictive model for classifying customer tickets and integrated it via Hugging Face into an API for real-time classification. Built an Excel-to-MT940 file converter using Python to transform financial records into standardized SWIFT MT940 statements.

SK

Cybersecurity Intern

SkillRaace

Jul 2024 - Aug 2024 (1 month)

Built a Python real-time face recognition system using OpenCV and face recognition with live webcam input and unknown face handling. Designed an RSA-based credit card encryption system with PyCryptodome, PKCS1 OAEP padding, and base64 encoding for secure fintech transactions.

Education

Degrees, certifications, and relevant coursework

Chaitanya Bharathi Institute of Technology logoCT

Chaitanya Bharathi Institute of Technology

Bachelor of Engineering, Computer Science and Engineering

2021 - 2025

Grade: CGPA 8.01

Pursued Bachelor's of Engineering in Computer Science and Engineering, achieving a CGPA of 8.01.

DS

Delhi Private School

High School Diploma, Science

2020 - 2021

Grade: 91.8/100

Completed 12th grade with Physics, Maths, Chemistry, and Computer Science, scoring 91.8 percentile.

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