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At Amarae Telemedicine Academy, I supported simulated telehealth operations by scheduling appointments, coordinating patient communication, and assisting providers with administrative workflows.

I verified insurance eligibility for 30+ simulated patient cases, identifying deductibles, co-pays, and coverage gaps before appointments. I also prepared SOAP notes and maintained HIPAA compliance, applying the Minimum Necessary Standard in patient data interactions.

At Karshi General Hospital, I managed appointment scheduling and patient records for a public health facility serving 50+ patients weekly. I processed correspondence, reports, and patient documentation with a stated 98% accuracy rate.

I coordinated administrative workflows with clinical staff, helping reduce scheduling errors by 30%, and trained two junior staff members on documentation and records management procedures.