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Orlando Hall

@orlandohall

Security operations manager at Allied Universal, managing staffing and shift rotations to keep multiple client sites covered 24/7.

United States

Message

At Allied Universal, I manage security staffing across multiple contracts and client sites, maintaining shift rotations in WinTeam and AD-X to keep posts covered 24/7. I also handle coverage gaps, operational investigations, and client reporting.

I was promoted from Field Supervisor to Lead Security Supervisor at Allied Universal, and was named Security Supervisor of the Quarter (Q2 2025). As a supervisor, I conducted site inspections, investigated incidents, and standardized ride-along and communication protocols.

At Loomis, I protected cash-in-transit routes and personnel as an armed security technician. I responded to alarms and emergencies, coordinated with law enforcement, and maintained activity and incident records.

In the U.S. Marine Corps, I served as a Combat Skills Instructor and Marksmanship Coach, teaching combat skills and live-fire qualification. Earlier, as an Infantry Mortarman and Squad Leader, I led and trained an infantry team and conducted patrols and access control.

Experience

Work history, roles, and key accomplishments

Current

Scheduling Manager

Current

Allied Universal

Mar 2026 - Present (7 months)

Manage security staffing for multiple contracts and client sites, building and maintaining shift rotations in WinTeam and AD-X to ensure 24/7 coverage. Identify and fill coverage gaps, adjust pay and bill rates, enforce attendance policies, and serve as primary client contact for reporting and incident escalation.

WinTeam ADX Security Recruitment Scheduling Payroll Client Relations Incident Management Policy Enforcement

Lead Security Supervisor

Allied Universal

Aug 2025 - Mar 2026 (7 months)

Promoted within six months of hire; provided operational leadership and site oversight across assigned posts as primary client point of contact. Supervised, coached, and counseled security officers and supervisors, standardized ride-along and communication protocols, and maintained 100% team compliance on required qualifications including range certifications.

Security Operations Team Leadership Coaching Compliance Range Certification Communication Protocols

Field Supervisor

Allied Universal

Feb 2025 - Aug 2025 (6 months)

Named Security Supervisor of the Quarter (Q2 2025). Conducted routine and unannounced site inspections, auditing officer performance, post logs, and site safety. Investigated incidents, wrote detailed operational reports, de-escalated incidents, and mentored officers across multiple sites.

Site Inspections Audit incident investigation Report Writing De escalation Mentorship

Cash-in-Transit Armed Security Technician

Loomis

Oct 2024 - Feb 2025 (4 months)

Protected cash-in-transit routes and personnel as an armed officer, patrolling assigned areas to prevent unauthorized access. Responded to alarms and emergencies, inspected facilities and vehicles, coordinated with law enforcement, and maintained accurate activity and incident records.

Armed Security Cash In Transit Patrol Alarm Emergency Response Conflict Management Record keeping

Shift Leader

Walgreens

Sep 2022 - Jun 2023 (9 months)

Opened and closed the store, managed cash control, store safety, and financial performance tracking. Supervised floor and pharmacy staff, trained employees on compliance procedures, received deliveries, and managed inventory.

Cash Management Store Operations Team Supervision Compliance Training Inventory Management

Combat Skills Instructor / Marksmanship Coach

U.S. Marine Corps

Oct 2021 - May 2022 (7 months)

Taught and evaluated entry-level Marines in combat skills and live-fire qualification, training personnel on range safety and hazard reduction. Maintained Master Lesson Files, SOPs, and after-action reports, and managed weapons and ammunition accountability.

Combat Skills Live Fire Qualification Range Safety SOP Development Weapons Accountability Training Evaluation

Infantry Mortarman / Squad Leader

U.S. Marine Corps

Aug 2014 - Nov 2018 (4 years 3 months)

Led and trained an infantry team, developing training plans that improved readiness. Patrolled restricted areas, controlled access, conducted ground reconnaissance, and reported intelligence to leadership. Maintained and accounted for weapons and operated C2PC/FTCW command-and-control systems.

Infantry Operations Team Leadership Training and Development Patrolling Reconnaissance Weapons Maintenance C2PC FTCW

Education

Degrees, certifications, and relevant coursework

Manual Arts Senior High School

High School Diploma, General Studies

Earned a high school diploma from Manual Arts Senior High School in 2013.

Home Builders Institute

Certificate, Electrical Service Technology

Completed coursework in the Electrical Service Technician Program without earning a degree.

U.S. Marine Corps

Professional Military Education, Military Leadership

Completed professional military education courses including Sergeants Course, Corporals Course, Advanced Mortarman Course, and C2PC/FTCW Operator Class.