Oluwatobiloba Oyewole

I am a dedicated Customer Support Specialist and Administrative Virtual Assistant with over two years of experience in customer service, executive administration, and data management. My passion lies in enhancing client satisfaction and optimizing workflows to deliver prompt and effective solutions. I have a proven track record of building strong customer relationships and ensuring a seamless support experience.

In my recent role as an Administrative Virtual Assistant at Prodigy Consults, I provided executive support and streamlined inbox management processes, significantly reducing email clutter and improving response times. My experience as a Customer Support Specialist at Makoom Fashion allowed me to handle over 100 daily inquiries, achieving a remarkable 90% first-contact resolution rate and boosting customer satisfaction to 95%. I am committed to continuous improvement and am eager to leverage my skills in a challenging new role.