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Olugbode SamuelOS
Open to opportunities

Olugbode Samuel

@olugbodesamuel

Community Manager | Customer Support Specialist | Business Development | Founder, Nethra.app

Nigeria
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What I'm looking for

I’m currently open to remote or Canada-based roles in Community Management, Customer Support, or Business Development—especially in Web3, health-tech, or mission-driven startups. I enjoy building trust, resolving user needs, and improving user experience.

I’m an optometrist and founder of Nethra, a health-tech platform connecting patients to verified optometrists across Nigeria to eliminate quack eye care and improve access to trusted vision care. I built doctor-first workflows, ran a pre-launch waitlist campaign, secured partnerships across multiple states, and grew a clinical network from concept to launch.

I bring 5+ years in community management and customer support, including Web3/blockchain roles at Phemex and RapidNode. I manage high-volume Telegram and Discord communities, act as the primary point of contact for user inquiries, monitor sentiment in real time, and support safety through moderation bots and anti-scam workflows—while driving engagement through AMAs, announcements, and incentive programs.

With experience spanning product strategy, community marketing, and education, I translate complex information into user-friendly communication and partner across teams to improve user experience. I’m especially drawn to Web3, health-tech, and mission-driven startups where community trust and customer care are core to growth.

Experience

Work history, roles, and key accomplishments

NethraHealth logoNE
Current

Founder

Aug 2025 - Present (11 months)

- Built and launched a doctor-first digital health platform connecting patients to verified optometrists across Nigeria, driving platform signups via a pre-launch waitlist campaign
- Secured and managed partnerships with tech hubs, coworking spaces, and law firms across Lagos, Ondo, Kwara and Oyo State, including Ilorin Lions Club, Ilorin Innovation Hub, Experience Vision Creations, Riparo NG, MAL

Phemex logoPH

Community Manager

Feb 2025 - Mar 2026 (1 year 1 month)

-Manage day-to-day operations across high-volume Telegram (50,000+ members) and Discord (32,000+ members) communities for a global crypto exchange and SocialFi platform.
-Serve as the primary point of contact for users, resolving product inquiries, troubleshooting issues, and escalating technical concerns to product and engineering teams.
-Monitor community sentiment in real time and handle FUD, m

Workxiebillionaire logoWO

Product Manager

Jan 2023 - Mar 2024 (1 year 2 months)

Product Strategy: Crafting and executing a visionary product strategy for WHOTIE, aligning it with the blockchain gaming industry's trends and demands.

User-Centric Design: Championing user-centric design principles to ensure a seamless and enjoyable gaming experience for players.

Feature Development: Overseeing the development of new features and updates, constantly enhancing WHOTIE's gameplay

Workxiebillionaire logoWO

Community Manager

Jun 2022 - Mar 2024 (1 year 9 months)

Building of productive, professional relationships both in and out of WXB in order to be more authentic and reliable brand ambassador.

Research trends and hot topics in NFT.

Actively listen to community members, address their concerns, demonstrate an authentic social presence and maintain productive partnerships with community members.

Lead and manage all development efforts and staff members o

TokenTag logoTO

Community Marketing Manager

Apr 2023 - Sep 2023 (5 months)

Collaborate with the marketing team to create and implement growth campaigns and initiatives.

Work closely with the community team to develop engaging content and drive user engagement across our social channels and on-platform communities.

Assist with user research, surveys, and data analysis to identify user needs, behaviors, and preferences.

Monitor and analyze user engagement metrics and he

Workxiebillionaire logoWO

Web3 Tutor

Sep 2022 - Sep 2023 (1 year)

Provided Web3 tutoring and instruction while supporting learners with clear communication and learning materials. Delivered training using presentation tools and related communication practices.

Benco Services logoBS

Graphic Design Specialist

Sep 2022 - Mar 2023 (6 months)

Supported design and online content work as a Graphic Design Specialist. Contributed to online content creation during the contract period.

FitPros DAO logoFD

Digital Marketing Manager

Jun 2022 - Jul 2022 (1 month)

• NFT and Digital Marketer for “Kyzan Clanz”
• Responsible for managing all tasks related to digital marketing and brand awareness
• Responsible for growing Discord community, recommending engagement incentives
• Responsible for organizing twitter raids and engagement
• Meet all deadlines for tasks, projects and content that are provided

ML

Community Manager & Coordinator

Markaccy Intergrated Services Ltd

Sep 2020 - Jul 2021 (10 months)

Coordinated community activities and managed community-related operations at Markaccy Intergrated Services. Worked with a focus on blockchain-related activities during the role.

Markaccy Intergrated Services LTD logoML

Student Ambassador

Sep 2020 - Jun 2021 (9 months)

Served as a Student Ambassador and supported outreach activities for Markaccy Intergrated Services. Contributed to blockchain education-related community efforts during the role.

Education

Degrees, certifications, and relevant coursework

UN

University of Ilorin, Nigeria

Doctor of Optometry, Optometry and Vision Science

2017 - 2024

University of Ilorin logoUI

University of Ilorin

Doctor of Optometry, Optometry and Vision Science

2017 - 2024

Completed a Doctor of Optometry program with study in Optometry and Vision Science. Trained in patient care as part of the optometry curriculum.

Tech stack

Software and tools used professionally

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