Odiwuor Owiso
@odiwuorowiso
Dedicated pharmaceutical technologist with expertise in retail operations management.
What I'm looking for
I am a dedicated and results-oriented pharmaceutical technologist with extensive experience in retail operations management. My passion for safeguarding human life and dignity drives my commitment to excellence in customer service and regulatory compliance. I have a proven track record of leading teams, optimizing business performance, and implementing strategies that maximize revenue.
Throughout my career, I have successfully managed daily store operations, overseen inventory levels, and ensured compliance with pharmaceutical regulations. My leadership skills have allowed me to recruit, train, and mentor staff effectively, fostering a high-performance culture. I thrive in dynamic environments and am adept at addressing challenges with innovative solutions, ensuring seamless operations and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Retail Operations Manager
mPharma Kenya
Mar 2023 - Present (2 years 4 months)
Manage daily store operations, ensuring compliance with pharmaceutical regulations and outstanding customer service. Lead recruitment, training, and performance management of pharmacy staff while overseeing inventory levels and implementing strategies to maximize revenue.
Retail Operations Lead / Corporate Accounts Lead
mPharma Africa - Kenya
Aug 2020 - Mar 2023 (2 years 7 months)
Supervised operations across multiple branches, standardizing service delivery and ensuring compliance. Designed and enforced Standard Operating Procedures (SOPs) and managed corporate client relationships.
Regional Manager
Haltons Pharmacy
Nov 2016 - Mar 2020 (3 years 4 months)
Directed operations and sales for eight branches, leading a team across 15 locations. Collaborated on strategic planning and ensured regulatory compliance and efficient inventory management.
Branch Manager
Haltons Pharmacy
Nov 2014 - Oct 2016 (1 year 11 months)
Managed daily branch operations, including staff supervision, marketing initiatives, and inventory control. Provided excellent customer service and patient counselling.
Pharmaceutical Technologist
Haltons Pharmacy
Jul 2014 - Sep 2014 (2 months)
Dispensed medications and counselled patients, ensuring accurate pharmaceutical care. Conducted sales analyses to identify opportunities for revenue growth.
Pharmaceutical Technologist
Bristol Park Hospital
Jul 2013 - Aug 2014 (1 year 1 month)
Procured medications and managed invoicing processes. Counseled patients on proper drug usage and managed hospital inventory.
Education
Degrees, certifications, and relevant coursework
Kenya Medical Training College
Diploma in Pharmacy, Pharmacy
2009 - 2012
Completed a Diploma in Pharmacy, gaining essential knowledge and skills in pharmaceutical care, medication dispensing, and patient counseling.
Ober Boys High School
Kenya Certificate of Secondary Education, General Education
2004 - 2007
Achieved the Kenya Certificate of Secondary Education (KCSE), focusing on a broad curriculum that prepared for higher education.
Nyabondo Primary School
Kenya Certificate of Primary Education, General Education
1995 - 2003
Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE), laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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