At OPay Digital Services Limited, I acquire and onboard merchants, visit them to understand their needs, and support adoption of digital payment solutions.
At Wema Bank Plc, I onboarded 50+ customers weekly onto digital banking platforms and increased Active Transaction Customer engagement by 20%+ through customer education and follow-up. I maintained 100% compliance with KYC documentation and internal control procedures.
At FairMoney Microfinance Bank, I managed a portfolio of 100+ customers and processed onboarding documentation with zero compliance breaches. Timely issue resolution improved customer response turnaround time by 15%.
I bring banking and fintech domain knowledge to AI evaluation and annotation work, including reviewing AI-generated content for accuracy, relevance, clarity, consistency, and instruction adherence. I’m currently completing an M.Sc. in Occupational Health and Safety.
