Obe Jackline

At Altruist Technologies Limited, I lead customer service operations by preparing hourly reports, maintaining service levels above 90%, coaching teams on KPIs, auditing calls, and coordinating escalated customer issues with technical teams.

I've also supported finance, inventory, and operations at Identisys Limited, Hemingways Nairobi, and Mother And Child Hospital. I introduced budgeting to reduce wastage, prepared financial reports and VAT returns, managed petty cash and payroll, and handled stock receiving, reconciliation, invoice control, and customer payment queries.