
O B
@ob01
KYC Compliance Analyst at MSP Capital Property Finance, where I conducted client due diligence and third-party verification.
What I'm looking for
At MSP Capital Property Finance, I conducted due diligence on clients, associates, and suppliers, gathering information from third-party sources and recording it in in-house systems.
I also researched applicant profiles and verified identities with brokers and solicitors. As an initial contact for applicants, I collected KYC details and supported compliance work on data protection and regulatory updates.
At Barclays PLC, I worked as a KYC Business Banking Quality Analyst, checking business account data against AML guidance and the bank’s risk framework. I identified risks and escalated them in line with bank policies and procedures.
Earlier at Barclays PLC, I handled complaints and queries about credit cards and other products, using Microsoft Excel, Word, Full Serve, Sales Force, and Respond. I also presented system walkthroughs to new colleagues and communicated case outcomes in line with FCA guidelines.
Experience
Work history, roles, and key accomplishments
KYC Compliance Analyst
MSP Capital Property Finance
Jul 2024 - Mar 2025 (8 months)
Undertook due diligence on clients, associates, and suppliers, collating documents and data from third-party sources. Assisted the Compliance Department with data protection procedures and regulatory updates, and served as initial contact for applicants within the Onboarding Team.
KYC Business Banking, Quality Analyst
Barclays PLC
Sep 2022 - Jun 2024 (1 year 9 months)
Completed data accuracy checks in line with AML regulatory guidance and risk framework on business accounts. Managed workload in line with banking service levels and achieved KPIs, adapting quickly to regulatory updates and improvements in customer service.
Retail Banking, Credit Cards, Complaint Handler
Barclays PLC
Mar 2015 - Aug 2022 (7 years 5 months)
Resolved customer complaints and queries regarding credit cards and other Barclays products. Identified and analyzed customer data, maintained knowledge of products and policies, and provided tailored financial reimbursements in line with FCA guidelines.
Education
Degrees, certifications, and relevant coursework
Universidad de Málaga
Online Course, Spanish Language
2022 - 2022
Grade: A2
Completed an online Spanish Language course at A2 level.
Bournemouth and Poole College
NFCE Level 2, Mental Health Awareness, Business Startup, Wine Service
2021 - 2022
Completed online courses in Mental Health Awareness, Creating a Business Startup, and Wine Service, all at Level 2.
Kingston Maurward College
NVQ2, Business Administration
2015 - 2015
Completed a Business Administration NVQ2, covering principles of managing information, producing documents, and providing administrative services.
Atalanta Business College
Legal Secretary, Legal Secretary
Completed a Legal Secretary program, covering legal terminology, legal research, and legal document processing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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