nurul falah
@nurulfalah
Organized administrative professional with strong guest-relations and mentorship experience.
What I'm looking for
I am a Sharia Economics graduate from Universitas Muhammadiyah Yogyakarta with a 3.44 GPA and seven years of experience in administrative assistance, guest relations, and caregiving. I bring dependable organizational skills and a service-oriented mindset cultivated through work at institutional and hospitality settings.
At PAY Putri Aisyiyah Yogyakarta I served as a receptionist, mentor/caregiver, and administrative support, where I managed guest reception, phone communications, and assisted in supervising daily activities for children. I maintained professional communication between the institution and external parties and supported operational needs.
I also worked as an inn receptionist at BLK PAY Yogyakarta, where I welcomed guests, provided essential information, addressed complaints, and handled incoming calls—strengthening my customer-service and issue-resolution abilities.
I am proficient with Microsoft Office and Canva, fluent in Indonesian and Javanese, and proficient in English. I am an adaptive team player and fast learner seeking to apply my administrative and interpersonal strengths in a challenging professional role.
Experience
Work history, roles, and key accomplishments
Mentor / Administrative Receptionist
Putri Aisyiyah Yogyakarta
Jul 2018 - Jul 2025 (7 years)
Served as orphanage receptionist and administrative support, managing guest intake, phone communications, and assisting caretakers in supervising children's daily activities to ensure smooth operations.
Inn Receptionist
BLK PAY Yogyakarta
Dec 2019 - Feb 2020 (2 months)
Welcomed guests, provided information about the inn, managed incoming calls, and resolved guest complaints to maintain service quality.
Education
Degrees, certifications, and relevant coursework
Universitas Muhammadiyah Yogyakarta
Bachelor of Economics, Sharia Economics
2018 - 2025
Grade: 3.44
Completed a Bachelor of Economics in Sharia Economics with a GPA of 3.44, focusing on Islamic economic principles and related coursework.
Madrasah Muallimat Muhammadiyah Yogyakarta
Senior High School, Secondary Education
2015 - 2018
Completed secondary education at a Muhammadiyah-affiliated madrasah with a curriculum preparing for higher education.
Availability
Location
Authorized to work in
Job categories
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