Seeking cybersecurity or tech sales roles to apply 7+ yrs of threat monitoring & IT support expertise.
I aim to engage clients with English & Bahasa.
I value flexible, innovative settings that foster growth & collaboration in Singapore or remotely.
@nurazhar
Singaporean cybersecurity expert with 7+ yrs in threat monitoring & IT support. Bahasa Native.
Seeking cybersecurity or tech sales roles to apply 7+ yrs of threat monitoring & IT support expertise.
I aim to engage clients with English & Bahasa.
I value flexible, innovative settings that foster growth & collaboration in Singapore or remotely.
I am a dedicated Singaporean IT professional with over seven years of experience in cybersecurity, IT infrastructure, and application support, currently excelling as an Executive in Data & Technology at Defence Collective Singapore Ltd. My key achievements include securing the Cyber Trust Mark certification by implementing robust security controls, resolving 95% of user issues within SLAs, and achieving 99.9% system uptime through meticulous infrastructure management. During my tenure at the Immigration & Checkpoints Authority, I sharpened my cybersecurity skills, analyzing 24/7 alerts, eliminating false positives, and improving threat response times by 10% using tools like Tenable.SC+, CyberArk, and Carbon Black.
Passionate about leveraging technology to solve problems, I actively use Webstudio and Replit to build and automate solutions, staying hands-on with modern development tools. I’m also highly engaged on Twitter/X (@nur_azhar_), where I share insights and connect with tech communities. Fluent in English, Malay, and Bahasa Indonesia, I thrive in cross-cultural collaboration, making me ideal for APAC-focused roles. Recently, I’ve pivoted toward tech sales, eager to blend my technical expertise with relationship-building to drive customer success.
Holding a Specialist Diploma in Cyber Security Management and Marine Engineering from Singapore Polytechnic, I combine technical precision with practical problem-solving. Committed to continuous learning, I stay updated on cybersecurity trends and tech innovations, and I’m adaptable to night shifts or remote work, supporting my goal to explore opportunities in Indonesia. I’m seeking roles in cybersecurity analysis, tech sales, or customer success, where I can deliver impact, optimize processes, and engage diverse stakeholders.
Work history, roles, and key accomplishments
Defence Collective Singapore Ltd.
Jan 2025 - Present (8 months)
Supported Odoo ERP and WordPress systems, resolving 95% of user issues within SLAs, ensuring operational continuity. Documented technical processes, reducing support queries by 10% through clear, actionable guides. Automated workflows with Python and JavaScript, enhancing system efficiency by 20%.
Defence Collective Singapore Ltd.
Apr 2024 - Jan 2025 (9 months)
Achieved Cyber Trust Mark certification by implementing robust security controls and compliance measures. Monitored and maintained IT systems, achieving 99.9% uptime and swift issue resolution within 4 hours for 90% of cases. Conducted detailed documentation of infrastructure activities.
Immigration & Checkpoints Authority (ICA) under NCS
Jan 2022 - Apr 2024 (2 years 3 months)
Analyzed and reviewed 24/7 system alerts, eliminating false positives and escalating high-severity threats. Conducted investigations of malware infections and unauthorized access, generating detailed incident reports and managing tickets.
Immigration & Checkpoints Authority (ICA) under NEC
Jan 2018 - Jan 2022 (3 years 11 months)
Provided technical support, resolving 98% of hardware and software issues within SLAs. Documented support activities, contributing to process improvements and reduced downtime by 33%.
Immigration and Checkpoints Authority
Dec 2022 - Apr 2024 (1 year 4 months)
I have worked for the Immigration & Checkpoints Authority of Singapore (ICA). During this time, I was responsible for monitoring and analyzing security events and alerts from various sources, including SIEM systems, network and host-based intrusion detection systems, and other security tools. I conducted vulnerability assessments, penetration testing and vulnerability scanning.
Degrees, certifications, and relevant coursework
Specialist Diploma, Cyber Security Management
2024 - 2026
Software and tools used professionally
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