Open to opportunities

Nsaym Ibrahim

@nsaymibrahim

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Detail-oriented professional with expertise in biotechnology and operations management.

United States

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What I'm looking for

I am looking for a role that values innovation, teamwork, and professional growth.

I am a detail-oriented professional with a strong background in biotechnology, behavioral therapy, and operations management. My experience includes analyzing data, optimizing processes, and enhancing team performance through strategic decision-making and leadership. I have a proven ability to leverage technology to drive efficiency, ensuring seamless workflow operations and delivering measurable improvements in quality and productivity.

Throughout my career, I have successfully managed teams and projects in highly regulated environments, including my recent role as a Bioprocess Technician at Pfizer, where I ensured compliance with cGMP and FDA regulations. My work in behavioral therapy has also allowed me to implement data-driven treatment plans that significantly improved outcomes for children with autism. I pride myself on my bilingual communication skills, which enable me to collaborate effectively in diverse work environments.

As I look to the future, I am eager to continue utilizing my skills in data analysis, project management, and team leadership to contribute to innovative solutions in the biotechnology and healthcare sectors. I am committed to fostering a culture of continuous improvement and excellence in every role I undertake.

Experience

Work history, roles, and key accomplishments

Bioprocess Technician IV

Pfizer

Feb 2024 - Sep 2024 (7 months)

Operated and maintained bioreactors, centrifuges, and filtration systems in gene therapy production, ensuring peak efficiency and compliance. Managed and analyzed manufacturing data to track process efficiency and identify areas for improvement.

Centrifuges Data Analysis Quality Control

Registered Behavioral Therapist

Butterfly Effects

Dec 2022 - Nov 2023 (11 months)

Provided evidence-based therapy to children with autism, implementing data-driven treatment plans that improved behavioral outcomes. Maintained detailed patient records, treatment progress, and performance analytics to guide decision-making for caregivers and supervising clinicians.

Performance Analytics Behavioral Data Collection Software Sensory Friendly Techniques

Operations Manager

Toshi's Cafe

Oct 2019 - Mar 2022 (2 years 5 months)

Led day-to-day operations for a high-traffic café, managing inventory, staffing, and financial performance. Created and maintained digital inventory tracking systems, reducing errors and improving supply chain efficiency.

Operations Management Inventory Management Staffing Sales Data Analysis Scheduling Vendor Relations Microsoft Excel

Head of Reservations

Paintball Central

Jul 2018 - Aug 2019 (1 year 1 month)

Managed 80–100 customer inquiries per day, maintaining a 98%+ resolution rate and ensuring an exceptional service experience. Created a structured, data-driven reservation system, improving booking accuracy and reducing scheduling conflicts by 15%.

Customer Service Data Driven Microsoft Office Suite Customer Relationship Management (CRM)Marketing Campaigns Workflow Optimization

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Greensboro

Bachelor of Science, Education; Minor in Biology

Grade: 3.8

Activities and societies: Dean’s list; Fall 2020 - Spring 2023, Received 100% positive feedback from private tutoring students, Spartan leadership Award.

Completed a Bachelor of Science in Education with a minor in Biology. Achieved a GPA of 3.8 and was consistently on the Dean's List from Fall 2020 to Spring 2023. Received 100% positive feedback from private tutoring students and was awarded the Spartan Leadership Award.