Novita Ersam

I’m a versatile wellness and lifestyle industry professional in Bali with 1+ year of experience creating social media content that tells brand stories. I excel at turning customer needs into confident recommendations, negotiating win-win deals, and consistently closing sales that deliver measurable impact, backed by strong administrative support.

I bring seamless client operations—from bookings and scheduling to document management and communication via chats and calls. I use Canva, Capcut, and AI copywriting, manage Instagram and TikTok content, maintain CRM and digital records with Google Drive and booking system apps, and support operations through contract/admin work, SOP development, expense recording, and organized staff coordination.