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Serj NOVIKOVSN
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Serj NOVIKOV

@novikovserj

Senior Product Designer | UX • UI • AI • ROI • NO LIE | Driving Growth & Retention | 12+ Years Experience → Health & Fitness, EdTech, SaaS, Startups

Ukraine
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What I'm looking for

I'm looking to build growth-stage digital products where design decisions are validated with data, AI tools can accelerate workflows, and I can lead, mentor, and improve acquisition-to-retention journeys.

Zdorovenki buly! [zdoh-roh-vehn-kee boo-lee] 👋 I’m a Kyiv-based creator, typically playing the role of a Product Designer. Over the past 12 years, I’ve built digital (mobile and web) products, experiences, and marketing communications, mostly in B2C startups.

I kicked off my career running my own studio, so I still look at things through an entrepreneurial 12000% zoom lens.

I own the design process end-to-end and trust my gut feeling, but always validate pixels with hard data. After all, good analytics is like the only sober friend in a room full of drunks 🥴. That’s probably why Growth is my favorite stage of the product lifecycle.

English level: B2 🇺🇸. Team player level: C2 🏀. I am deeply passionate about pixel perfection, rapid prototyping, problem-solving, leadership, and mentoring. Big fan of the eComm, Health & Fitness, and EdTech markets.

Always testing new tools (I started with Photoshop CS6, if that tells you anything), and right now, Claude Code is my clear favorite. I’m not the type to worry about AI taking my job; I believe a UX designer is, first and foremost, a director of emotions.

Thanks for reading to the end. If something resonated — let’s chat. Or don't. Manage your own life 🫵.

📩 hey@bettercallserj.com

Experience

Work history, roles, and key accomplishments

Ornament Health AG logoOA

Senior Product Designer (Growth)

Mar 2024 - Mar 2026 (2 years)

In a hybrid manager/contributor role, I led the product design for our expansion from a single app to a diverse suite of products.

As part of the Growth team, I directed the design strategy for web funnels and new products, including Weight Loss, Calorie Tracking, and Meal Planning. By testing hundreds of hypotheses through A/B testing and end-to-end analytics, we achieved a balance of speed and

Ornament Health AG logoOA

Product Designer

Mar 2021 - Mar 2024 (3 years)

I’ve been honored to contribute to the core product team, focusing on turning complex medical data into a clear user experience.

My work included designing the first AI-recognition system for lab tests and building a scalable design system that unified multiple health features: Pregnancy Mode, Check-ups, Post-COVID checker, Sleep, and Fasting trackers.

I led the design for onboarding flows and

Better Call Serj logoBS

Digital Product Designer

Apr 2018 - Mar 2021 (2 years 11 months)

Playing with fonts for a living. Sometimes I win; sometimes Kern happens. 🙂
Delivering 0→1 solutions for B2C startups, I focused on the rapid launch of MVPs and optimizing user flows to drive growth. Alongside client work, I developed side projects to explore emerging tech.

Travod logoTR

UX/UI Designer

May 2019 - Sep 2019 (4 months)

Collaborated with the agency to reinforce their team for a translation and digital management provider. Focused on two pillars: executing a full-scale platform redesign and driving a 58% increase in completion rate, alongside a boost in overall user engagement within the 1st month post-launch.

SPECTR Media logoSM

Co-Founder & Web Designer

Feb 2014 - Apr 2018 (4 years 2 months)

Starting from zero, my partner and I built a lean, 8-person boutique agency. It was an exciting time to start, even when 'UX' mostly meant surviving a tenth round of "make the logo bigger" without losing your mind.

My focus was on running the design process for landing pages, e-commerce sites, and ad campaigns, while constantly testing hypotheses for Conversion Rate Optimization (CRO).

Our journ

Education

Degrees, certifications, and relevant coursework

PI

Projector Institute

2021 - 2025

I’m 90% Senior Product Designer and 10% a professional student of their finest programs. Over the years, I’ve explored everything from the complexities of design leadership to AI-driven workflows. Whether it’s an intensive sprint or a deep-dive course, I keep coming back to sharpen my tools.

CO

Coursera

Design Thinking for Innovation

This course was my 'point of no return.' 🤯 It completely reshaped my mindset, essentially turning me from a 'pixel-pusher' into a 'problem-solver' long before it became a LinkedIn cliché.

AS

AIC + Skillbox

UX Design Courses

2016 - 2017

Back in a different era. It was in a language that is no longer part of my world. Let’s say it was so long ago that 'UX' was still a fresh buzzword, but I’m glad only the knowledge made it to the present day.

GE

Geekbrains

HTML5 & CSS – Modern Web Development Tools

A short episode of trading courtroom drama for coding almost overnight. Funny how those tags and brackets never made me a developer, but instead accidentally led me straight to Product Design.

OU

Open International University of Human Development ‘Ukraine’

Master's degree, Law

2008 - 2013

I once aimed for the courtroom 💼; now I advocate for the user (and it's much more fun).

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