Nordia Alder

Led the successful implementation of a centralized platform for resolving invoice exceptions and spearheaded the expansion of the Electronic Data Interchange (EDI) system, saving approximately 12 hours per week. Developed and implemented comprehensive procurement strategies to enhance operational efficiency and improve overall business practices within the purchasing department. Led the developmen

Managed the procurement of products and services for the IT department and capital purchases for the Integrated Delivery Network (IDN). Led negotiations with vendors to secure optimal pricing and terms for hardware, software, and professional services. Supported the procurement of medical products for surgical procedures in multiple operating rooms across hospitals.

Led the process of credentialing and screening vendors across the U.S., Canada, and Latin America, ensuring compliance with company standards and industry regulations. Managed and maintained vendor information across 7 different applications for all regional vendors. Ensured vendor records were compliant with internal policies, industry standards, and regional regulations.

Supervised and coordinated the activities of Invoice Control Specialists and Receiving Clerk staff, providing guidance and support for complex procurement and payable situations. Directed the reconciliation of vendor accounts, ensuring accuracy in monthly statements and billing. Managed the reconciliation of all Invoice exception invoices to purchase orders, ensuring accurate processing of payment

Procured a wide range of supplies, equipment, tools, chemicals, materials, and services for all city departments, ensuring timely delivery of products to meet departmental needs. Prepared and issued Invitations to Bid (ITBs), Requests for Proposals (RFPs), and other solicitation types in accordance with city policy, ordinance, and state laws. Managed the issuance of purchase orders, change-orders

Led a team focused on customer relationship management and order fulfillment. Managed order processing and resolved customer issues efficiently. Monitored team performance and implemented process improvements to enhance service delivery.

Served as a SAP R/3 Superuser, providing expertise and support for the system. Managed customer relationships to ensure satisfaction and retention. Conducted corporate training sessions on SAP R/3 and related processes.

Activities and societies: Lean Six Sigma Black Belt 1 (In Progress), Lean Six Sigma Green Belt Certified, DMAIC Certified, Project Management Certified, SAP S/4HANA Certified

Currently pursuing a Lean Six Sigma Black Belt 1 certification to enhance expertise in process improvement. Completed certifications in Lean Six Sigma Green Belt, DMAIC, Project Management, and SAP S/4HANA, demonstrating a strong commitment to professional development and operational excellence.

Completed a Bachelor of Arts in Business Administration, gaining foundational knowledge in business principles and practices. This degree provided a comprehensive understanding of various business functions essential for effective management and leadership roles.