Nora Osama
@noraosama
I create Italian learning content and support travel operations, bookings, and customer service.
EgyptWhat I'm looking for
I create Italian educational videos, voiceovers, scripts, and visuals for TikTok, YouTube, and Instagram through my brand, Dolce Italia con Nora.
At Faces Travel, I worked as a Reservation Officer, supporting reservations and travel-related customer service.
During my tourism operations internship, I assisted with trip planning, bookings, travel documentation, vendor communication, and customer support. At Egypt Air, I trained as a Ground Dispatcher and coordinated flight crews, logistics, and ground services.
I hold a Bachelor's degree in Languages and Translation from Badr University in Cairo and communicate in Arabic, English, and Italian. I'm continuing to build my HR knowledge through an HR Generalist course and HR Diploma.
Experience
Work history, roles, and key accomplishments
Educational Content Creator
Freelance
Jan 2025 - Present (1 year 8 months)
Create educational videos and voiceovers in Italian for TikTok, YouTube, and Instagram. Develop scripts and visuals for Italian learners and manage the educational brand Dolce Italia con Nora.
Reservation Officer
Faces Travel
Dec 2025 - Jun 2026 (6 months)
Works as a Reservation Officer at Faces Travel, handling reservations and related duties.
Tourism Operations Intern
Faces Travel
Nov 2022 - Mar 2023 (4 months)
Assisted in trip planning, customer support, and vendor communication. Handled bookings and travel documentation.
Operations Trainee
Egypt Air
Aug 2021 - Sep 2021 (1 month)
Trained as a Ground Dispatcher, coordinating flight crews, logistics, and ground services.
Education
Degrees, certifications, and relevant coursework
EFE Egypt
Customer Service Training, Customer Service
Completed Customer Service Training.
Udemy
HR Generalist Course, Human Resources
Completed HR Generalist Course.
Forage
Bank Teller Job Simulation, Banking
Completed Bank Teller Job Simulation.
Badr University in Cairo
Bachelor degree, Languages and Translation
Bachelor degree in Languages and Translation (Italian Department).
Italian Cultural Institute
Italian Course, Italian Language
Completed Italian course.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Job categories
Skills
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