Nipun Jain

I am an operations and dispatch professional with over seven years of hands-on experience optimizing workflows, coordinating field teams, and managing CRM-driven processes.

I've led daily operations at Arihant Traders, overseeing scheduling, task assignment, Google Sheets-based reconciliations, and operational dashboards while using CRM and digital tools to track assignments and performance.

At Amazon I handled customer tickets, coordinated cross-functional issue resolution, maintained detailed logs, and consistently achieved high customer satisfaction through clear, timely communication.

I actively use AI tools, automation, and cloud fundamentals to identify operational gaps, implement process improvements, and deliver measurable efficiency gains—ready to join immediately and contribute from day one.