Nikola Pesevski
@nikolapesevski
Experienced technical writer with a passion for clear documentation.
What I'm looking for
I am an experienced technical writer with a strong background in software documentation, API testing, and Agile methodologies. My journey began in Quality Assurance, where I developed a keen eye for detail and a passion for creating user-friendly technical content. I have authored comprehensive user manuals and API documentation, significantly enhancing software usability and reducing support requests by 20% in my previous role as Head of QA at Sorsix International.
Throughout my career, I have been dedicated to improving documentation processes and ensuring clear communication with clients. My experience in developing robust test cases and executing thorough API and database testing has equipped me with the skills necessary to produce high-quality content that supports both internal teams and end users. I am now seeking to transition into a Technical Writer role, where I can leverage my expertise to create documentation that meets the needs of diverse audiences.
Experience
Work history, roles, and key accomplishments
Head of QA
Sorsix International
Jun 2023 - Feb 2024 (8 months)
Led quality assurance efforts by authoring user manuals and API documentation, improving software usability and reducing support requests by 20%. Facilitated client communication to ensure precise requirement gathering, resulting in a 25% reduction in project revisions.
QA Specialist
Alosys Communications
Jun 2021 - Jun 2023 (2 years)
Maintained and authored user manuals, enhancing documentation accuracy. Developed comprehensive test cases and executed automation testing using Python and Selenium, ensuring consistent software performance and receiving positive feedback from clients.
Education
Degrees, certifications, and relevant coursework
OST Nace Bugjoni
High School Diploma, Electrotechnics
2012 - 2016
Completed high school with a focus on Electrotechnics for Computer Science and Automation, gaining foundational knowledge in technical subjects and practical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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