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Nikita Tiwari

@nikitatiwari

I manage front desks and daily operations across clinics, salons, hotels, and fitness centers.

India
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What I'm looking for

I'm looking for a challenging Receptionist or Manager role where I can use communication, leadership, customer service, organization, and problem-solving skills to manage daily operations and support organizational growth.

I've managed front desks and daily operations at Dental Square Clinic, Eva Salon, Star Hotel Group, and AK Fitness Gym.

At Star Hotel Group, I supervised front office operations and hotel staff, handled guest check-in, check-out, and reservations, and resolved guest issues to support customer satisfaction.

My work includes appointment scheduling, client and patient inquiries, record keeping, cash handling, membership records, and coordinating staff for smooth operations.

I'm known for positive customer service feedback, punctuality, dedication, and improving front desk efficiency and client satisfaction. I bring a calm, adaptable approach to busy customer-facing environments.

Experience

Work history, roles, and key accomplishments

AG

Manager and Front Desk Receptionist

AK Fitness Gym

May 2026 - Sep 2026 (4 months)

Managed gym operations and membership records. Handled front desk, inquiries, and client communication, promoting a friendly and professional environment.

SG

Manager, Supervisor and Front Desk Receptionist

Star Hotel Group

Aug 2025 - Feb 2026 (6 months)

Supervised front office operations and hotel staff. Handled guest check-in/check-out and reservations, and resolved guest issues to ensure high customer satisfaction.

ES

Manager and Front Desk Receptionist

Eva Salon

Apr 2025 - Aug 2025 (4 months)

Managed daily salon operations and front desk activities. Handled customer appointments, inquiries, and feedback, ensuring excellent customer service and staff coordination.

DC

Receptionist and Nursing

Dental Square Clinic

Jan 2023 - Jan 2025 (2 years)

Managed front desk operations and patient appointments. Handled patient inquiries and maintained records, and assisted in clinic procedures.

Education

Degrees, certifications, and relevant coursework

GE

Gyan Ganga College of Excellence

Bachelor of Business Administration, Business Administration

Grade: 78%

Pursuing a Bachelor of Business Administration with a percentage of 78%.

Tech stack

Software and tools used professionally

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