At Flock AI, I introduced structured incident management and root cause analysis protocols that reduced post-release defects by 30%. I also serve as the integration point between Product, Engineering, and Business for major launches, removing undocumented dependencies before production.
Previously at Flock AI, I managed the product backlog in JIRA and maintained 95% on-time sprint delivery across 12 consecutive quarters. I built a product analytics stack using Mixpanel, Amplitude, and BigQuery, helping shift roadmap decisions toward funnel data.
At BeyondSchool, I owned the strategy and roadmap for an EdTech platform, improving delivery timelines by 20%. I also used user research and usability testing to prioritise improvements, two of which became the product’s highest-rated features by NPS.
