Nikita Nabugornov

I’m a Senior Product Designer focused on merchant and onboarding flows for B2B fintech and payment platforms—design that has to move a metric, not just look right in Figma. My work blends product discovery, hypothesis-driven decision-making, and metric formulation to keep teams aligned on outcomes.

At Home Credit Bank Kazakhstan, I led product discovery and design for the Merchant Cabinet, a flagship SME platform with 40,000+ monthly active merchants. I shipped Kazakhstan’s first interbank Unified QR (dynamic + static, POS-linked) with a 98.5% transaction success rate and maintained VoC at 4.92 average for 12+ months through continuous usability testing and metrics-driven iteration.

I partner closely with PM, analytics, engineering, and compliance to shape feature scope, trade-offs, and roadmap priorities under regulatory and monetization constraints. I run 50+ in-depth merchant interviews and usability testing loops to turn real merchant behavior into clear UX decisions and measurable improvements.

Previously, at InteriorTrends (AI-assisted e-commerce discovery), I owned end-to-end product, UX, and research for the German furniture/home goods market. I designed contextual search, image-based exploration, and product comparison flows, and AI-assisted discovery features drove +62% average session time and ~35% first-session feature adoption in pre-launch usability testing.