Nikita Gupta
@nikitagupta
Experienced banking professional with a strong foundation in financial analysis.
What I'm looking for
I am an experienced professional with over 5 years in the banking and finance sector. My journey has allowed me to excel in roles such as a Credit Analyst and Customer Service Officer, where I've developed a strong foundation in financial analysis and operational excellence. I thrive in challenging environments and am committed to enhancing customer satisfaction while ensuring compliance with regulatory standards.
At Axis Bank, I gathered and analyzed loan applicants' financial data to evaluate risk and assess creditworthiness. I collaborated with financial experts to approve or deny loans, handled high-net-worth customer queries, and prepared comprehensive credit reports. My ability to gauge market trends and monitor compliance has been pivotal in my role, ensuring that all loans adhere to federal, state, and local regulations.
Prior to my role as a Credit Analyst, I served as a Customer Service Officer, where I focused on generating business from existing clientele and managing customer-centric operations. My experience also includes an internship in marketing and administration, where I honed my skills in relationship management and team leadership. I am eager to leverage my expertise in a dynamic environment that values innovation and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Credit Analyst
Axis Bank
Jul 2019 - Sep 2024 (5 years 2 months)
As a Credit Analyst at Axis Bank, I gathered and analyzed financial data of loan applicants to evaluate risk and assess creditworthiness. I collaborated with financial experts to approve or deny loans, prepared credit reports, and ensured compliance with financial regulations while enhancing customer satisfaction.
Customer Service Officer
Axis Bank
Jul 2019 - Jul 2022 (3 years)
In my role as a Customer Service Officer at Axis Bank, I managed customer-centric operations, addressed client queries, and generated business from existing clientele. I focused on ensuring customer satisfaction and maintaining strong relationships with clients.
Marketing and Administrative Intern
Sanchit Sales and Marketing
Jun 2018 - Jul 2019 (1 year 1 month)
During my internship at Sanchit Sales and Marketing, I developed business relations with corporate clients, managed a team of marketing executives, and utilized Excel for account management. I explored new areas for fashion goods and maintained transaction records.
Education
Degrees, certifications, and relevant coursework
Rajasthan Technical University
MBA Honours, Finance and HR
2017 - 2019
Completed an MBA with a focus on Finance and Human Resources, gaining expertise in financial management and organizational behavior.
Maharani College
BCOM Honours, EAFM
2014 - 2017
Pursued a Bachelor of Commerce with Honours in Economics, Accounting, and Financial Management, developing a strong foundation in business principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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