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Nikhil KumarNK
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Nikhil Kumar

@nikhilkumar41

Backend Developer at Arrise Solutions, building real-time betting APIs for VSport and automating BackOffice support to reduce requests by 40%.

India
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At Arrise Solutions (India) Pvt. Ltd., I developed RESTful services for bet placement, validation, and settlement on Virtual Sports, a high-volume real-time betting platform. I supported live gaming APIs for 3,000+ concurrent operators and implemented threshold-based monitoring and alerts.

I also led BackOffice automation that reduced manual support requests by 40%. Across telecom, financial services, real estate, payments, automotive, and energy projects at MindNerves Technology Pvt. Ltd., I developed backend services and integrations, tuned SQL performance, and supported production systems; I also applied LLM and RAG concepts to BackOffice capabilities.

Experience

Work history, roles, and key accomplishments

ML

Software Engineer

MindNerves Technology Pvt. Ltd.

Nov 2020 - Jan 2025 (4 years 2 months)

Developed and enhanced CRM features for wireless subscribers, plans, orders, services, complaints, and billing interactions. Worked on backend and database development, third-party integrations, troubleshooting, and performance improvements.

Education

Degrees, certifications, and relevant coursework

Dr. APJ Abdul Kalam Technical University  logoDU

Dr. APJ Abdul Kalam Technical University

Bachelor of Technology , Computer Science and Engineering

2016 - 2020

Grade: 7

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